CarFixo – Terms and Conditions.
Welcome to CarFixo. Please read these Terms & Conditions (“Terms of Use”) carefully before using the services offered by CarFixo. These Terms & Conditions govern your use of our website and its related services, tools, and applications.
By accessing and using the CarFixo website, you confirm that you unconditionally accept these terms and conditions as set forth below and agree to comply with, abide by, and be bound by them.
Your usage of this website is subject to the following terms of use:
PART A – INFORMATION ABOUT US
The “CarFixo” website is owned and operated by Ekofab Solutions Pvt Ltd (also referred to as “we”, “us”, or “our”). Contact details can be found on our website at CarFixo.in.
PART B – TERMS APPLICABLE TO CUSTOMERS
The Part B of these Terms and Conditions lays down the terms of use that are applicable to any person using CarFixo and any of its services as a Customer.
- Eligibility of Use
You (“Customer”, “you”) hereby agree and authorize CarFixo and all of its divisions, affiliates, subsidiaries, and related parties to access your basic data and contact details provided herewith. That includes your name, address, telephone number, e-mail address, and any other information as required and provided.
You hereby consent to, agree, and acknowledge that we may call / SMS / e-mail you on any of the contact details provided by you, in order to assist you with the services availed by you or keep you updated regarding our service details, or send you any marketing, promotional, or product or service-related communication.
You confirm that you are providing any and all details at your sole discretion and you are authorized to do so and that the aforementioned details are true and accurate. You promise that CarFixo shall not be held responsible or liable for any claim arising out of use or access to your data/details provided by you.
You also agree that CarFixo will retain the data provided for as long as reasonably required.
We may revise and amend these terms and conditions at any time without specific notice to you. The revised Terms & Conditions will be posted on the CarFixo website. You are expected to check these Terms & Conditions from time to time to take notice of any changes. Your continued use of the CarFixo website and services will be considered as your acceptance of the revised agreement.
- Provision of Services to Customers
At CarFixo, we provide multiple services to our customers. Certain services may be made available to our customers free of any charge. This includes the ability to search for repair or maintenance work, the ability to view details of services and their prices, the ability to post ratings, and your ability to gain information from our website. We reserve the right to add, alter, or remove any service from our platform at any time and make certain services chargeable at our discretion.
You must book a service only if you have a genuine requirement of the work that is detailed to be performed. You must only post feedback concerning the services that you have used.
- Provision of Payment Platforms to Customers
Some of the services on CarFixo that are made available for booking will require making payments, a feature that can be facilitated through our service. Such payments will be processed using trusted and reliable third-party payment gateways.
When you make a payment through CarFixo, you ensure that all debit or crebit card details or third-party wallet credentials provided by you are solely your own. You will make payment in full to CarFixo for any services availed by you. Any payment made is non-refundable once the car is picked up or taken in for service.
We reserve the full right to change the prices of services at any given time without prior notice.
- Our Responsibilities to you
We will provide CarFixo’s services to you judiciously using proper care, skill, and expertise, and in accordance with these Terms and Conditions. However, if you use CarFixo services as a customer, you understand and agree that the provided services are subject to certian disclaimers and limitations.
Although we ask all users to use CarFixo responsibly, we cannot guarantee the integrity, accuracy, completeness, or quality of any information that you view or receive. If you use CarFixo, you understand and agree that the information provided in any section is meant to be indicative only.
Note: While we do ensure that all our customers are content and satisfied with our services, we (CarFixo Pvt Ltd) will not under any circumstance be responsible or liable to you for the performance or quality of any work that is carried out.
PART C – GENERAL TERMS APPLICABLE TO ALL USERS
Part C of these Terms and Conditions lay down the terms of use that are applicable to all the users of this platform in general.
- Acceptable Use Policy
The services allow users to create, edit, and submit material for inclusion on or transmission via CarFixo, including (without limitation to) vehicle records, keeping track of user data, service bookings, updating the status of bookings, and posting feedback for services. While we do not seek to monitor or control the submission of information, we reserve the right to delete, move, and edit any material submitted at our discretion where we consider it necessary to do so without explanation.
You agree to comply with any and all applicable laws, rules, and regulations when using CarFixo and you are solely responsible for any such aforementioned material that is submitted on CarFixo. You must not post or transmit any material that is:
- fraudulent, dishonest, misleading, or unethical.
- unlawful, harassing, libelous, abusive, harmful, threatening, illegal, vulgar, obscene, objectionable, or in breach of any law.
- technically harmful or destructive (including, without limitation, computer viruses, anomalies, self-destruct mechanisms, worms, time/logic bombs, or other malicious software or harmful data.)
- encourages any conduct that constitutes a criminal offence, gives rise to civil liability or breaches any applicable laws.
- Infringes the copyright or other rights of any party or third party.
By submitting non-private information or material to us, you are granting us a royalty-free, non-exclusive license to use, modify, reproduce, translate, and distribute the material on or through CarFixo for the purpose of service operations.
- Security
All Services provided by CarFixo, including services and benefits provided under CarFixo Gold and CarFixo Luxe, will be upon verification. You are responsible for preventing unauthorized use of CarFixo’s services in your name. In case there is a breach of security such as disclosure, theft, or unauthorized use of your identity, we are not responsible and are not liable for any damages. It is advisable that you notify us immediately before any such damage occurs.
If we have reason to believe that your ID is being used in any way that is not permitted by these Terms and Conditions, we reserve the right to suspend access immediately until the issue has been resolved.
- Disclaimers
The information on the CarFixo website is presented as general information and while we work to ensure that the information available is correct, up-to-date, and accurate, we make no representation or warranty as to its full accuracy, completeness, or correctness.
When CarFixo permits you to access and receive information supplied by third parties, the third parties submitting the information are responsible for its accuracy and compliance with relevant laws. We are not responsible for the conduct of any third party or any error or inaccuracy in the materials they supply.
Although it is our aim to offer you the best quality of service possible, we make no promise that Services will meet your full requirements and we cannot guarantee that the Services will be free of fault or continuously available. Your access to CarFixo may occasionally be restricted for purposes of repair, maintenance, or the introduction of new useful features to the website.
You are presumed to have read, agreed to, and accepted the terms and conditions of CarFixo unconditionally, including the conditions and risks associated with the use of the CarFixo website, and you cannot claim ignorance to any or all of them at any time.
- Liability
To the fullest extent permitted by law, CarFixo (and parent company, Ekofab Solutions Pvt Ltd) will not be liable for any indirect, consequential, or incidental damages, including but not limited to any loss of profit or revenue, loss of earnings or anticipated earnings, business interruption, or loss of data arising out of or in connection with your use of CarFixo.
You will refrain from doing anything which we might reasonably believe to be disreputable, defaming, or capable of damaging CarFixo’s reputation.
Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury due to our sole negligence or for any other liability that cannot be excluded or limited under relevant applicable laws. Your statutory rights as a consumer are not affected by the Terms of Use.
- Intellectual Property
Unless otherwise stated, all intellectual property on this website, including, without limitation, any content, material, and technology used on the CarFixo website, in the form of texts, data, pictures, graphics, sounds, videos, logos, icons, or code, belongs to us and is protected by copyright, database right, trademark, patent laws, or intellectual property rights.
All trademarks, service marks, and trade names are owned by CarFixo and its parent company Ekofab Solutions Pvt Ltd. Other trademarks that are not owned by CarFixo but may appear on the CarFixo website are the property of their respective owners.
You are strictly prohibited from, and agree, that you will not edit, adapt, change, modify, transform, distribute, redistribute, publish, or republish any of the content or material from CarFixo in any form or media without CarFixo’s prior written consent.
- Termination of Services
The agreement between CarFixo and You is concluded for an indefinite period.
CarFixo is entitled to suspend, cancel, and terminate the agreement and your access to CarFixo’s website and services with immediate effect if you are in violation or breach of any term of these Terms and Conditions or if, in the opinion of CarFixo, you have made improper use or misuse of the CarFixo website.
You are entitled to terminate the agreement at any time by disabling your use of the CarFixo website.
- Links to Third-Party Web Sites
Any links to third-party websites are provided for ease-of-use and convenience only. No judgement or approval or warranty or endorsement is made with respect to such other sites. We recommend reading the third-party website’s terms and conditions before you use them. Any use of the information provided on such sites or submitted on such sites is at your own risk. CarFixo cannot be held responsible for the content of any externally linked website.
- Privacy and Cookies
The CarFixo website includes areas, sections, or pages where you might be requested to input information about yourself. The information that you submit to us will be subject to our Privacy Policy. By using our website, you are also consenting to our use of cookies on the website.
- Unenforceable Provisions
If any provision of this Agreement is or is found to be unenforceable under the relevant applicable law, then that will not have any effect on the enforceability of the other provisions mentioned in this agreement and they shall remain in full force.
- Applicable Law
These Terms of Use are governed by the Indian Law and the Laws of the State of Maharashtra. The courts in Mumbai have complete jurisdiction over any matter arising out of, or in connection with, the aforementioned Terms and Conditions. All disputes relating to this document shall be settled in the courts located in Mumbai, Maharashtra.
By continuing past this page and continuing to use the CarFixo website, you are agreeing to abide by the aforesaid CarFixo Terms and Conditions.
